Refund policy

Last updated: January 2026

We stand behind SculptPulse completely. If you are not satisfied with your purchase for any reason, we will make it right.

Our Guarantee
You have 60 days from the date of delivery to request a full refund. No return required. No questions asked. Simply email us at support@sculptpulse.com with your order number and we will process your refund within 3-5 business days.

How to Request a Refund
Email support@sculptpulse.com with subject line "Refund Request — Order #XXXXX". Include your order number and the email address used to place the order. We will confirm your refund within 24 hours and process it within 3-5 business days back to your original payment method.

Damaged or Defective Items
If your SculptPulse arrives damaged or stops working within 12 months of purchase, contact us immediately. We will send a replacement at no cost — no return needed.

Exchanges
We do not currently offer direct exchanges. If you would like a different color or size, request a refund and place a new order.

Late Refunds
If you haven't received your refund after 5 business days, first check with your bank. Then contact us at support@sculptpulse.com and we will investigate immediately.